We take customer satisfaction very seriously. After all, if it weren't for you we wouldn't be here and we appreciate you for that. If you need to return or exchange your order, please see our Return Policy so that we can get the process started. Please keep in mind that we abide to a 14 day return policy so it is important that you contact us quickly if you need to return or exchange your purchase.
We procure a variety of unique items and take special care to hand-select apparel to fit our customers’ personal brands. Although we keep our procurement circle small, due to our selection process not all of our items will ship from the same location or have a universal sizing chart/format. You will find individual size charts alongside the images in the product’s gallery. If you ever have a question about sizing or need assistance, don't hesitate to contact us.
Coupon codes cannot be combined. Only one coupon code can be used at checkout per purchase session. Coupon codes cannot be traded or redeemed for cash value and can only be applied towards the purchase of items from BlackCloset.shop and BlackClosetUK.shop.
Gift Certificates & Loyalty Points
Our Gift Certificates and Loyalty Points cannot be traded or redeemed for cash and can only be applied towards the purchase of items from BlackCloset.shop and BlackClosetUK.shop.
Privacy & Safety
Collection of your Personal Information
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
In order to better provide you with products and services Black Closet - The All Black Wardrobe may collect personally information such as your:
First and Last Name
How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect personal information
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Use of your Personal Information
Black Closet - The All Black Wardrobe collects and uses your personal information to operate and deliver the services you have requested.
Black Closet - The All Black Wardrobe may also use your personally identifying information to inform you of other products or services available from Black Closet - The All Black Wardrobe.
Sharing Information with Third Parties
Black Closet - The All Black Wardrobe does not sell, rent or lease its customer lists to third parties.
Black Closet - The All Black Wardrobe may share data with trusted to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited using your personal information except to provide these services to Black Closet - The All Black Wardrobe, and they are required to maintain the confidentiality of your information.
Black Closet - The All Black Wardrobe may disclose your personal without notice, if required to do so by law or in the good belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Black Closet - The All Black Wardrobe or the site; ) protect and the rights or property of Black Closet - The All Black Wardrobe; and/or (c) act under exigent circumstances to protect the personal safety of users of Black Closet - The All Black Wardrobe, or the public.
Tracking User Behavior
Black Closet - The All Black Wardrobe may keep track of the websites and pages our users visit within Black Closet - The All Black Wardrobe, in order to determine what Black Closet - The All Black Wardrobe services are the most popular. This data is used to deliver customized content and advertising within Black Closet - The All Black Wardrobe to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Black Closet - The All Black Wardrobe. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Black Closet - The All Black Wardrobe website.
How we store, use, share and disclose your personal information:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with our site visitors
We may contact by email, text message for the purpose of marketing campaigns, promotions, updates, etc.). You can choose to opt out of such communications by replying “STOP” or clicking the Unsubscribe button in our email communications.
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.
Types of Cookies
In general, the cookies which are initially placed on our website may be categorized as essential cookies. However our website may include other types of cookies which might require specific settings.
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com
Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
Effective: May 1, 2022
Black Closet - The All Black Wardrobe
Credit / Debit Cards
Affirm - Pay Over Time